Privacy Policy

1. Who We Are

ElectroEnergyAndGasHub.com operates as an independent energy assistance and consultation service. We are not a utility company, energy retailer, or government agency. Our service helps consumers in the United States explore locally available electricity and gas options and facilitates connections with local utility providers through phone consultations.

For privacy-related inquiries, you may contact us via phone at (833) 488-6303

2. Information We Collect

2.1 Information You Provide Directly

When you contact us by phone or interact with our website, we may collect:

• Your name and contact information (phone number, email address)
• Service address or zip code you provide for availability checks
• Information about your current or desired energy service
• Any other information you voluntarily share during a consultation

2.2 Information Collected Automatically

When you visit our website, our servers and third-party analytics tools may automatically collect:

• IP address and general geographic location (city/state level)
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring URLs (which website directed you to ours)
• Date and time of your visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and measure advertising effectiveness. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Advertising Cookies: Used to measure the effectiveness of advertising campaigns (e.g., Google Ads conversion tracking)

You may opt out of non-essential cookies through your browser settings or by visiting www.aboutads.info/choices.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide energy connection consultation services and respond to your inquiries
• To verify service availability in your area
• To facilitate referrals to local utility providers (with your consent)
• To improve our website, services, and customer experience
• To measure the performance of our advertising campaigns
• To comply with legal obligations and enforce our terms
• To send service-related communications you have requested

We do not sell your personal information to third parties for their independent marketing purposes.

4. How We Share Your Information

We may share your information in the following limited circumstances:

4.1 With Local Utility Providers

If you consent during a phone consultation, we may share your service address and contact information with local utility providers to facilitate a connection or service inquiry on your behalf.

4.2 With Service Providers

We work with trusted third-party vendors who assist us in operating our website and services, including web hosting providers, analytics platforms (such as Google Analytics), and advertising platforms (such as Google Ads). These vendors are contractually bound to use your information only as directed by us and in accordance with applicable privacy laws.

4.3 For Legal Reasons

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via prominent notice on our website.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Call recordings (if applicable) are retained for a period of 90 days unless longer retention is required for legal or compliance purposes. Website analytics data is retained in accordance with our analytics providers' standard retention policies.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when sharing sensitive information online.

7. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to Know: Request information about what personal data we hold about you
• Right to Delete: Request deletion of your personal data, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of certain data sharing or marketing communications
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act. To exercise your rights, please call us at (833) 488-6303

Other States: Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may also have similar rights. Contact us to learn more.

8. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately at (833) 488-6303 and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information. Our Privacy Policy applies only to information collected on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: